Damaged or Incorrect Items

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Specialty Lighting Group values its relationships with you our Customer.  Before returning a product, you MUST first contact our Customer Service department via email at weborder@sslighting.com.

In order for a return to be valid you must obtain a Return Merchandise Authorization (RMA) number before the end of the applicable return period.  Once your email has been submitted someone from our Customer Service department get back with you within 3 business days and will assign you an RMA#.

Clearly mark each address label of each package being returned with the R.A. #.

To help expedite this process please provide the required information In the body of the email:

* SALES ORDER NUMBER

* QTY & PRODUCT NUMBER

Thank you again for your business.